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childcarepro is more than a computer program or a management software, it is a complete management service. We are committed to providing not only a powerful state-of-the-art daycare management system, but also ongoing customer support and assistance via telephone and email support, comprehensive user manuals and start-up training.
Telephone and Email Support
The friendly and knowledgeable childcarepro support team is available to answer any questions regarding the use of childcarepro. Person-to-person telephone and email support is available Monday to Friday from 8:00 AM to 5:00 PM Central Time (excluding statutory holidays).
| Telephone: |
1-204-231-7068 |
| Toll Free: |
1-866-231-7068 |
| Fax: |
1-204-237-6158 |
| Email: |
solutions@childcarepro.ca |
User Manual
All childcarepro users have access to an on-line user manual. The user manual can be downloaded from the childcarepro website or used as a quick reference tool. It contains five task-oriented modules that take you through all the system functionalities step-by-step. Modules include:
| Task
1 |
Getting Started |
| Task 2 |
Adding and Maintaining Children
Records |
| Task 3 |
File Management Reports &
Forms |
| Task 4 |
Billing & Scheduling |
| Task 5 |
Accounts Receivable |
| Task 6 | Employee Management |
** Click
here for a sample
Start-up Training
New childcarepro users are provided start-up training to help them get familiar with the system and allow them to quickly become independent.
You could receive up to four two-hour training sessions, specifically adapted to your facilities needs. These sessions are scheduled strategically in order for you to master each separate task.
Training instructors are handpicked for
their knowledge and teaching style.
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